In the Skype’s menu bar select Tools and then Options…. Automatic updates are set by default however, if you disabled them and wanted to activate them again, follow these steps: However, it’s easier to set automatic updates and do not worry about forgetting to upgrade Skype. Wait for the download to complete, and then click Upgrade button in the pop-up window. If some updates are available, you will be able to download them by clicking the Download button. Find Help menu and go to Check for Updates. If you are not sure whether you use the latest version of Skype or not, you should check it and update it if necessary: Program updates are crucial to maintaining better service and use all features properly. However, if you need to make a serious business call, you should plug in Ethernet cable directly to your computer. Sometimes even closing several browser’s tabs helps.īesides, if you use Wi-Fi connection, you can try moving closer to the router. For example, closing file-sharing applications, pausing downloads, uploads or online video/audio streaming. If Internet connection is low, you will be offered some tips to increase the speed. Click on Check settings button and select Test now. 
Therefore, you have to check your connection speed by following these steps: Meanwhile, if you are going to make an HD call, your speed have to be at least 1.2Mbps and Skype recommends having 1.5Mbps speed. The minimal upload and download speed for regular calls have to be 30Kbps, but Skype recommends having the speed of 100Kbps.
Skype has some technical requirements for making regular and HD calls. Even though you might think that your connection is good, you should still check it. However, we will briefly review these main problems and give solutions how to fix Skype Connection Problems.Įxcellent Internet speed is crucial for using Skype. Maybe, something is wrong with their Internet connection. However, you should not forget that for disconnected calls or inability to make a call might be responsible another person. It might happen due to poor Internet connection, outdated version of the Skype or Skype Credit balance. There are three main reasons why these issues arise. Skype Connection Problems are quite common among the users.
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